I bought clothes for R449.95 and asked to use my points- the cashier did not subtract them. So I asked her to do it again. She did a new transaction for R403.95 but forgot to reverse the last one. She did a mistake and instead of reversing the last one, she redid the original transaction. She ...
In November 2013 I went to open an account with Edgars Centurion Mall. Never had an account before. Lady picked up on computer that a person in KZN (I think Empangeni branch) has a Jet Account (Edcon Group) with my ID number. The lady in Centurion called her Head Office and Dept. She sent me away ...
On 07/01/2014 i received feedback from Edgars re a query logged ref 0201140025/GO. As per the consultant the regional manager was going to get back to me regarding my query it is now almost 1 week later and i have yet to receive any feedback from anybody from Edgars. The store where my problem ...
When I wanted to pay for goods selected, the cashier told me that my account was frozen due to the fact that I did not FICA my account yet. I told her that I already FICA'd my account in 2012/13 at Edgars in City Mall, Klerksdorp. She called the manager and the manager just confirmed that my ...
On the 30/11/13, I received a Tomato watch as a gift. It was purchased at the Edgars Greenstone store. After one week the watch fell off my arm and on close inspection, I found that the plastic strap was defective and broken. I took the watch to Edgars Greenstone and was unceremoniously advised by ...
After being an account holder since approxmiately 1980 (33 yrs!!!) & after NEVER failing EVER to make payment of my account I received an sms msg on my cellphone from Edcon on 9 January 2014 which reads as follows: "Please pay your Edcon acc no 700100100010112563 urgently in order to ...