I went into Edgars Raslouw to find out why my wife's card was blocked. Evelyn was unable to help and phoned H/O. After going through to the third person I find out that I now need to Fica my account which is 30 years old. I tell them that I have all the documentation and go ahead and do it. To ...
I have been an Edgars customer and account holder for over 40 years and always paid my account on time. I have now received a letter from Edcom stating that they have sold their credit book to ABSA and I no longer meet there criteria so my account will be closed by January 2014. I did contact a ...
On Sunday 08 September 2013, I approached a lady in the accounts department to inquire if I could get an increase on my credit limit. She took my card, asked if I had received an SMS, typed a few numbers and promptly said that I have a poor credit rating and that I will not get an increase. Just ...
In Jul'13 I short-paid my acc by R100 the in the middle of Aug'13 a consultant called me to query why i short-paid the acc. I explained to her that I had financial constraints and she also explained that the interest will be accumulated due to the short payment so I told her and we agreed that I ...
I work in tungsten industrial park right next to the edgars warehouse. One of the edgars trucks that supplys the cresta branch bumped over my scooter which was parked in the parking lot. It was only a week old and i had not got insurance for it yet. Its a Brand new 2013 scooter. so this makes me ...
So it seems that this people seriously does not get what i am complaining about because just like the staff in the store the lady who called me to apologise was more focused on the negative balance, and i dont know how to be more clear, ontop of it i was promised someone from Management would call ...