During October last year I bought a few items, but returned most of them. My balance increased by R205.67, but my instalment was increased by R160 from R770 to R930. After numerous calls to their call centre they decreased my instalment to R685, but only for one month. The next month it was R930 ...
Edgars has the option to purchase gift cards online, which I did in June 2013, prior to this my account balance was zero. They accepted the voucher and provided it to my brother. I then made payments on the account after that. On the 28th September I purchased another voucher, only this time when ...
I'm disgusted by the incompetency of your call centre. I called in on Monday to update my address because the many spelling mistakes. and ask to be emailed an updated statement. I was promised it would take 48 hours. I checked on Wednesday and there was nothing. after making a few calls I only got ...
Two days ago i went into a Edgars store to find out what the total of my loyalty point is on my cash card. Just to find out that there a negative balance on it. -29.75. Why is that? I never redeemed my points. I had points on my card before Edgars had this promo with the the extra points. What is ...
After sending proof of my latest payment on email with a request for a payment arrangement, i received a call from one of the agents to find out when i'll be making FULL payment. I informed the agent that i was stll waiting for feedback from Edgars with regards to the email that i sent to them but ...
I said I will write a report on Hello Peter every day for the next year until Edgars is able to resolve this. A lady called Nancy from Shapiro DeVries Shaik is still calling me and threatening me with lawyers letter for R96 which was for opening the account in 1993. I get various confirmations from ...