I requested access to my online account 2 months ago but still no one has helped me. I do not receive statements but I am expected to play my account. Basically, I just have to trust that what I am verbally told to pay is correct. I need acres to my statements or I will pay up this account this ...
I received sms's on phone about my Thank you Points Card. First sms says Edgars has given me 50000 free thank you points and my balance is R78. This was the 19/09/13. Then a second sms on the 25/09/13 where it says Edgars will give me an extra 10000 points if i shop before 19/09/13. So we go into ...
While Im actually typing this message I am waiting in queue stiil. I have been standing in this queue for the past 30 mins. It is a Friday afternoon and lots of shoppers. As usual there are 8 till points and only 2... yes 2?!?! people at the tills to try and help, because they are just as slow and ...
I bought sandals on Sunday at Chris Hani crossing after I was sent an sms to advise me that I have been given 10 000 thank you points, only to be told that the points don't reflect on their system. Nevertheless I paid for the shoes. This morning I wanted to wear one pair only to realise that the ...
I d like to air my grievience for the lack of advise or general service thereof relating to my account. I made a lumpsum payment to Edgars in July and since then no debit orders have been going off my bank account. I emailed then called the customer services number a couple of times but all they do ...
I bought shoes at Edgars in Pietermaritzburg on Monday.By Wednesday the rubber/ plastic heels were peeling on the bottom. the straps on both shoes had snapped and the soles had almost completely come away from the heel. In less than three days! i am SO disappointed! ...