I place an order on the 29th of January 2014, it is now 7 working days later and the lady the gift was ordered for has still not received it. I find it completely unacceptable that this is taking so long considering your turnaround time is 3-5 days, everytime I phone to find out about the order, it ...
I have 2 cellphone contract with Edgars insurance which i requested a few years back. To my surprise the one contract was cancelled without my consultation and worse part i only saw this on the monthly invoice. I dont know who gave them the RIGHT to cancel my R79 cellphone insurance. Apparently its ...
My domestic bought a cell phone on her Edgars account and took insurance out. The phone was giving her problems and she took it back, they told her that the phone will go in for repairs and they will give her a phone to use in the mean time, this phone was not sealed or in a box and she never got ...
We have been an loyal account holder for close to 30 years now. I am an additional card holder on my mothers account. PROBLEM 1: More than 6 months ago Edgars blocked my card and have since not be able to tell me or my mom why or provide a solution. This ongoing situation has forced us to make use ...
On the 09 Jan, I lodged a complaint with the head office regarding a section of the escalator that was broken and tore my skirt. I still have the original complaint that was sent through. i was contacted by someone and she assured me that the matter will be followed up and she would advise me ...
Still no response to my complaint. They keep promising to get back to me and no one ever does!! I am going to pay up my account and close it as EDCON has no clue what service means! They staff is completely incompetant and give clients wrong information and they cant do a simple refund!! They are ...