On the 17th of September 2013, I sent a water damaged cell phone in for an insurance claim/repair. The employee helping me, told me that it would take maximum 2 weeks for them to get back to me. 3 weeks had past, so I went in store to go follow up on the claim. they again contacted the insurance, ...
MARLIN IS EXCELLENT WITH CUSTOMERS, FOR ALL THE TIMES I GO INTO THAT STORE HIS BUSY SORTING OUT HIS DEPARTMENT, MAKING IT TIDY AND ASSISTING CLIENTS AND TO TOP IT OFF HIS FRIENDLY AND HELPFULL, I BOUGHT A SHOE AND HE CUD SORT ME OUT ASAP THNKS MARLIN YOUR SERVICE IS EXCELLENT ...
You should remove this man from customer services. I went to Edgars with my wife yesterday and had a permission letter to purchase on her mother's account. All the relevant documentation that was requested previously for the same arrangement by another store was obtained and was presented. Mr. ...
I lodged a complaint here on the 3:11:13 & to date I have not been contacted by edgars! I have contacted them twice on Facebook they asked for my details & never called! Since the staff & management are so incompetent in doing their duties & are cannot keep to their promises which ...
On the 23rd September, nearly 3 months ago, we booked my brother's cell phone in for repairs (insurance claim). Since then we've been calling & inquiring the status of the repair. Today we finally get confirmation that the cell phone is still laying at the store & will only be sent away to ...
My query has been outstanding for over a month and to date I have not claimed for a phone that I have been paying insurance for over 5 years for. I do not want to claim for this anymore since no one can help me and I constantly need to get my own feedback with my own money. Spoke to some from the ...