I was told by one of your Customer Service Team Leader (Aviwe), that I can go in store and re-open the account after settling my outstanding debt with Edcon!!! The most annoying part of It was that when I got there, the New Accounts lady didn't even wait for me to finish my sentence before she ...
I complained about the Debt Review service from Edcon for the last few months. COMPLAINT: Reference number: 0710130041/GO I paid up my account in April 2013, and I was removed from Debt Review in April 2013. My debt counsellor sent a request through to Edcon but the Block Code O is still appearing ...
I resigned from Edcon in August, had a staff account and when I left I was told that the account was going to be converted into a new account. In September I went into store to purchase something and the sco told me my account was invalid. Later in that month I went to go pay my installment but ...
I called Edcon call centre to request them to change my personal details on their system. The lady requasted that I email her the supporting document and I did that. Disappointngly a month later my monthly statement arrived and my details were not changed. I sent her an email rergading the matter ...
Two payments made on the same day, one reflects the other not... after a week of phone calls and emails NO ONE has gotten back to us to let us know what is happening... i am told every time i phone that there WAS a system error and must give it 48 hours and it will be resolved... it is now almost ...
I had opened an account while I was a student, I couldn't pay it until I was handed over. I got a job this year and settled the account in full, now I'm trying to close the account and Jet employees are sending me from one branch to another, telling me about more money that I owe of which I don't ...