I keep on getting phone calls and sms s about my account not being paid. They told me I owe R770. Yesterday, after getting a phone call at 6:30 am on a sunday morning, i paid R800 via EFT where-after they phoned me and told me i now owe another R460 odd. I then went in store and paid R3000!!! This ...
I'm tired now of answering the same question over and over again. It's not my fault that their systems are not upgraded. I paid my account and even sent them my bank statement as proof of payment cause apparently my payment did not reflect. They must not call me until my problem is resolved. It's ...
I am disputing the entry "OTA prepaid voucher register", dated 06.10.13 initially and now dated 06.11.13 This entry has appeared on my statement since 01.10.13 I had no idea what this entry indicated, but I am told that it means that I would like to register for prepaid airtime via my ...
I received a SMS informing me of top-up airtime of R50 and 25 SMS. I am now on a contract for 6 months and I cannot get out of it according to them my bis service was deactivated and with this contract I cannot get BIS. I approached MTN who sent me to Nashua Mobile who then also referred me to a ...
Edcon has reported me as a slow payer with no warnings or notifications. This is not the worst of it, I have since spoken to their customer (non) service and have been waiting approx. 4 months for a letter stating that this is their error, as admitted by their consultant over a recorded telephone ...
I called Edgars Accounts Department From after 8 Phone just kept on ringing. When I eventually got someone to answer, I spoke to them about my problem and then was asked for my ID number, I then responded that I do have my account number, she then said "NO ITS FINE" so I continued ...