An electric blanket that I purchased some time ago stopped working and I wrote to the company last night asking for someone to call and say what I could do to get it fixed. At 09:20 the next day, Johan Du Preez called me and very pleasantly told me that he thinks he knows the suspected cause and ...
I had to move my econo-heat wall mounted heaters due to renovations and in so doing the wall mounters broke. I contacted Marieando at Econo-Heat in CapeTown and told her my problem as I live in Johannesburg. No problem she said and promptly posted me two sets of mounters free of charge. Excellent ...
Two wall-panel heaters purchased over the past month have developed cracks. I contacted Econo-Heat through their website, and within an hour Johan had replied. He called me and responded to my query with utmost courtesy and respect and offered to replace the damaged heaters. What exceptional ...
I must compliment Econo-heat on their excellent after-sales service, and specifically Johan du Preez, their Administration and Communications Manager. I emailed them with my complaint and within 1 hour Mr Du Preez phoned me. He listened to my problem, took down my details and within a week my ...
I contacted the company via their website and asked for info on the electric blanket. I received a phone call within an hour from Johan who told me about the product and who then said Tim would contact me. This happened the same day and he was able to tell me where I could purchase the product... ...
One of the few, if not the only company on HelloPeter to have a 100% Compliment rating. I had an issue with a panel heater and requested assistance form Enono-Heat though their website. I received a call from Johan within minutes with an excellent explanation on the reason behind the problem. He ...