Hi i have a FNB gold cheque account and for the month of September and October i have not received my ebucks rewards. I spend over R2000.00 a month on fuel and over R400.00 on airtime. I have lodged a complaint on FNB's website on the 12/11/2013 but to date no one has bothered contacting me. Wow is ...
Gooday After calling the hotline it came to my attention that my account has been dormant for 6 months. And why is this? Well apparently I had not selected the option to received marketing material!! I was never informed of this. So please could someone explain to me how I get this changed? I ...
I have been an Fnb client now for 5 years, one of the reasons I joined Fnb was cause of the extra customer value they add to the service with the reward program of E-bucks. For 5 years now I have been swiping my card and buying stuff from the associated businesses linked to the E-Bucks program in ...
I have R36 in Air Rewards as per SMS 14th Nov. But when I try to retrieve these on *130* 321# it tells me I have no Rewards. How ever when I check what rewards I have on *130*321# it tells me I have R36 Air rewards. I have phoned Phone banking, ebucks and been into my Branch who have spent an hour ...
If I purchase a car via FNB I am awarded 1% of the purchase price in EBUCKS. So if I purchase a car for R400 000 - 14%VAT = R 344 000 X 1% = 3440. So FNB is awarding me R 340... really - what is the benefit? (Supplier name changed from First National Bank to Ebucks by Hellopeter.com) ...
Received SMS's from FNB stating FREE Airtime has been earned from Checkers Purchases, Dial *130*321# to claim. So I do exactly that and the transaction does not go through. I checked my Rewards again and there was no airtime available - this is the second time this happened! I call the EBucks call ...