Being a current Discovery Life Insurance customer, i decided to make a web inquiry on the Discovery Insure product. I was wonderfully assisted telephonically by Thabo, who offered to match/ beat my existing cover with A&G. This should have been a win-win for both parties! But not for me. My ...
The DQ Track unit installed in my one vehicle is faulty and I keep on receiving calls from Discovery/DQ Track about Battery Tampering. With each of these calls I informed them that the unit is faulty and must be replaced/fixed. To date nothing has happened. I have actually been cc'd into the actual ...
26 Sep-13 @ 6.50am a guy skipped a stop street and crashed into my car. Claim was lodged immediately and car was towed in. They arranged for an Avis car. Between my husband and me we have phoned every day to follow up on my claim and every day there is something else that they don't have or waiting ...
Dear Nishal Thank you for your mail. I want to take this opportunity to thank you for your prompt and sincere service. I can indeed say that your positive attitude and willingness to listen to my problem and give me advise has really left me with a positive impression. You called me back promptly ...
I joined Discovery Insure on 1 September, and I can say with confidence that this is the most people friendly insurance company I have ever dealt with! Today, I phoned to update my policy with car hire etc, and every time I phoned, I was treated like a valued client, and the assistance from Lerato ...
Signed up with Discovery Insure on 20th August for all my short term insurance. Got a call 5 days later for the DQ Track booking, but was in a meeting and requested a call back later in the afternoon. Nobody called me back. Policy starts today. I had to call on Friday and speak to a call center ...