I called Discovery Insure on Monday 4 March to follow up on a claim. Jane, the person dealing with the claim was not available but according to the system they were waiting on response from the loss adjusters. I asked that message be left for her to follow up and provide me with a status update. I ...
My Insure account no. 4000233169. I have been with discovery insure for two months. I have been driving like an Angel. Yet my driving grading has gone from Neutral to Basic. I have called the helpline three times. Call Line reference numbers. 2733359055 2745527219 and finally 2753216331. How many ...
I was robbed on the weekend of the 23/24 Feb. I opened a case (SAPS) and logged a claim (DISCOVERY). SAPS attended to me immediately and their service was impeccable. DISCOVERY however, have yet to approve my claim and every time I call, more delays occur and blame is passed every which way. ...
Our car was damaged on 10 November 2012. We decided on Monday 12 November 2012 to claim from Discovery insure, since the damage was on a crucial spot of the driver's door resulting in difficulty when opening the door. There were no problems at this stage, Discovery was quick on the button, told us ...
I have contacted discovery vitality drive and dq mapper more than 5 times already and everytime my call is - 30 minutes, how much money have i spend trying to get the correct information uploaded for our policy. Both my husband and myself drive a nissan micra and the dq deivce was installed on the ...
At the end of Jan 2013 i decided to trade my previous vehicle in and buy a new one. I contacted my insurance company (Discovery Insure) and requested a quote for the new vehicle. The quote supplied was in line with my current budget - R730 so I gave them the go ahead. On the 1st of Feb 2013, I ...