Requested a reversal of a claim that discovery has proceeded out of my above threshold benefit - and for this claim to be re-processed. They then paid R555.59 out to me in error (why?). I now have to pay this money back, which is 100%, HOWEVER, not one apology for the inconvenience this is causing ...
I am totally discussed and disappointed in discovery health medical aid. We have on the various Discovery plans in the last 10 years and they always paid my claims. We are currently on the Ess Delta Core plan and do not claim that often. I have a chronic condition that is on the minimum prescribed ...
After getting married I wanted my wife to leave her current Medical aid and join me on Discovery, on filling in the application to add dependents, when I reached Question 7.2.1 Have you been admitted to Hospital in the 12 months before this application I had to answer yes as my wife had to under go ...
I went to collect my discovery baby bag and was utterly dissatisfied with the bag. The contents were ok but the bag itself is cheap and looks horrible. I pay a huge premium and very quality in return. I approached discovery and received a lame email, not even a phone call. ...
One of many of my many patients who have suffered a Stroke, requires Out-Patient Occupational Therapy Intervention. Discovery is unable to find reports sent to the PMB department. They are unable to provide feedback within their claimed feedback duration (3-5 working days). They send e-mails to ...
I started a new job in may 2013, which included medical aid with discovery. I spoke to our h/r administrator about getting a spare card that i could leave with my daughter's day mother in case of emergencies for my daughter whom is 18months old. She gave me a number for the call centre and i called ...