I am still waiting for my medical forms to be sent to me so i can send it to my auditor.i have been asking for more more hat 3 months.your service is disgusting.i am running out of time for the auditor!!! ...
On thursday 21 November I started experiencing cramps and bleeding, to a point where my partner took me to the emergency rooms at Life Entabeni Hospital, where they refused to admit me to their hospital as i was told they have no Gynaecologists. I then went to Saint Augustines Hospital where I got ...
We called the medical aid on a Saturday 19th November to get authorisation to book my child int a rehab centre for 3 weeks. They could not assist as it was weekend, I followed up on Monday morning, the advised no they had to get authority and a motivational letter from my Doctor which they duley ...
After a very shaky start Danita has really been a star. Feedback still on the slow side but it is Discovery's system needs attention which put the staff in a bad light. Danita, keep up the good work and whisper to Management that they need to sort out their systems. Thank you for your assistance. ...
I'm new on this medical aid but I won't say I can recommend it to anyone else. Firstly I registered for the chronic medication, received sms to state that I will be getting my medication monthly on the 29th monthly but every month on the 29th no medication but I do get the sms. All the delivery are ...
I cancelled my medical aid in June this year and for 5 months after that, they still deducted a full premium even after a few calls to them to confirm cancellation and enquire. It is things like this that makes one wonder if you would ever go back to them. ...