I have never come across a worse service provider. Their accounts section make constant errors and we the clients/patience have to suffer. My wife has had a heart transplant and has to have medication to prevent the body rejecting the heart. Should she not take this medication within a few weeks ...
9 months ago I added my wife as a beneficiary to my Discovery medical aid and up until today we still haven't received her medical aid card. Firstly, I was told that the card was sent to my old address, this address was changed and I was told to expect the card after 6 weeks (this was in May), and ...
I'm a male, got severe pain in my one breast and is swollen, was send for ultra sound and a Mammogram, first i had to wait to see if they will pay for it because according to them males don't qualify for those test..got permission at last.. saw the oncology doctor after test ad advice that i must ...
I've been struggling with my medical aid for some time, have called discovery's customer care line and never really got the help I needed. Edley (I forgot his surname) went over and above just rattling company policy. It's great to know that there are some people who genuinely want to help and are ...
My father was hospitalized from the 20th of June and had surgery (Heart bypass). The operation was not successful, and my father passed away on the 2nd of July. In September 2013 my mother received an account from the Netcare Hospital Practice No. 0088978, for an amount of R19 750.34 payable. I ...
We'd like to Thank the staff at the Fourways Life Discovery Desk for assissting us during a frustrating time. Our dad had a procedure to undergo on Wed 20th Nov 2013. We were confused with the details provided to us by the call centre and decided to go into Fourways Life to the Desk. Tiffany ...