I have had nothing but compliments for Discovery until today. I have been bleeding for the last 2 months, and due to loss of blood landed up blacking out while driving, went into oncoming traffic, swerved vehicle so I didnt kill myself or anyone else. I landed up damaging my vehicle because I hit ...
I submitted a claim through Discovery Health and received a notification on the 11/12/2013 that I would be reimbursed R3710.32. I later received a notification from my bank that the amount of R2206.06 was paid by Discovery Health. I phoned Discovery Health to query this and was told that I ...
Good day, I am utterly disgusted in Discovery. I was billed twice for December one from my employers side and one personally. I contacted the Call Centre on Tuesday, 02 December and waited for a hour to get service. The Call Centre agent eventually said she will call me at 12:00 that same day no ...
I just received a call from one of Discovery Health's service consultants who called me before her shift began to give me feedback on an inquiry I had concerning a refund. I never thought I would see the day where someone is so committed in a call centre environment where nowadays people think they ...
Yet again a pathetic experience with Discovery Health, after receiving my pre-authorization nr#15535568 approving my diaphragm hernia operation on 12/12/2013 the Discovery Health Circus decided to come to town... This morning, 9am, 11/12/2013, a day before my hospitalization, I've received a sms ...
I went to the Ophthalmologist for a PMB condition for numerous test. Discovery only paid roughly half of the account. One code was rejected, this was for a scan that picks up damage to the eye before it leads to permanent reduction in the visual fields (IE partial blindness). So basically Discovery ...