So this morning I received a claims statement from discovery, stating that I have received a payment for a claim to the amount of R545.20 on the 31/01/2012. However I did not received the payment. I pay almost R6000.00 for my medical aid and additional R240 for vitality. This also went off my ...
I had applied for Medical Cover for both my parents via a Broker & was successful in November 2012. The premiums commenced on the 01/12/2012 for R1696-00 being the first premium. Then i received a letter advising that the premiums were going to increase from the 01/01/2013. On the 01/01/2013 ...
Good morning, I'm not sure if the ladies who supposedly assist clients on hellopeter are supposed to provide better service that other consultants. After struggling immensely to get met moved from my medical aid to my husbands (which was seen as an upgrade) we EVENTUALLY found someone who could ...
I have had the greatest service experience ever, with any call centre personnel's assistance! Shayna Saunders (Discovery) has been assisting me since the 4th of December 2012 with the outstanding accounts of my son, a KeyCare Plus member, since his passing on 04/12/12. She called me with all ...
It's such a pity that your refunds are not dealt with as swiftly as when one may miss a premium payment. You must either be short of money or must be forced to employ, but to deal with you is tantamount to standing against a wall and knocking your head against it repeatedly - in fact, it is ...
So I recently switched my bank accounts over to FNB, who in turn did me the great favour of notifying all my debit orders of the new banking details. Apparently changing clients banking details for their debit orders takes some serious hard work. After by chance (because I am aware from previous ...