I have been forced to use the MedXpress system for the purchase & delivery of my chronic meds this year. I'm halfway thru my 6 month repeat & Discovery is demanding the original script! Had to get it from the pharmacy to send to them. When I called the Discovery MedXpress call centre, the ...
My son had to have teeth extracted at the day clinic. We have now since November been fighting with discovery to get it paid. They paid the Antitheist, but the dentist is still waiting due to always some problem or code they say is not on the bill. When the last time my wife spoke to them, they ...
After being with Discovery for 14years for the first time my debit order was returned by my bankers on the 6th December 2013, to date I did not receive any communication from Discovery to inform me that my membership had been suspended! My chemist was the one that informed me that there was ...
I was shocked to find out, VIA sms and email might I add, that my services had been suspended. Now I am aware that the premiums go up annually, and despite the fact that I make payments on the 20th of each month, I was NEVER made aware of the increase. So, in a nutshell, my services were suspended ...
On the 16th of December 2013 I went in to Clicks Maponya to buy medication for my mothers prescription from Baragwanath hospital. The gentleman asked me for my clicks card and while he was typing away I told him that I was paying cash for all the medication. He said a reversal woud be done for the ...
My son went for a dentistry procedure on the 18th of December 2013, prior to his procedure I called for authorisation was explained that the medical aid will pay 100% of the scheme rate to the doctor & 200% to the Anaesthetist, to my surprise they only paid 100% because the Anaesthetist bill ...