I got such bad service from Discovery Health call centre. I activated my medical aid at the beginning of Feb 2013. the lady I spoke to informed me that my 1st debit order will be in March 2013. She neglected to tell me that they will be debiting my account 3 times!!! I spesifically asked het these ...
It's almost time for Vitality members on qualifying Discovery Health Plans (excluding Classic Core and Classic Delta Core) to activate their Woolworths cards for HealthyFood cash back. Why are you discriminating against your Classic Core and Classic Delta Core clients? ...
I have emailed Discovery Health 3 times regarding my Dermatologist claim - and have received absolutely no response. My first email was sent on 18 February 2013, second reminder email on 27 February 2013 and my last email on 05 March 2013 - zero response. MailRef 582322375 I have even highlighted ...
I have called to find out the reference number to be used for a manual payment as i had a problem with my bank. I have been transferred to over 13 consultants who could not assist me The person who was supposed to assist me from Group Risk (Vodacom) was not available and still I have received no ...
DESPITE MANY CALLS, E-MAILS, COMPLAINTS... the additional benefit claim for a visit to M Goosen on 11/12/2012 has still not been met. On 6 February, 2013 I spoke to Jenelle who advised me that the claim will be/was processed manually. Rubbish. Please call me on my landline immediately you receive ...
Hi, I am currently on the discovery keycare plus plan. I was some how late with by documents for proof of income due to financial year end at our company and was then debited the at the highest income bracket. For someone that has chosen a low income med aid and earns under R5000, I find it very ...