What a circus: I just spoke to a lady by the name of Teresa who refused to give me her surname and told me that she will speak to her Team Leader, what a looser. Firstly, she spoke to me like I'm one of her buddies - which I am not; she then puts me on hold without letting me know. She put me on ...
My wife had a GP visit on 18/12/2013 (Dr LC). Our Medical Savings account was exhausted. Discovery advertises to members that once medical savings are exhausted the Scheme will fund 6 GP visits for the year. I submitted the claim the same day via email (18/12/2013) (ref no 3127758532). For some ...
Good day. I went to hospital on the 14th of July 2013 for being in premature labour, so I had my authorasation number ready and handy then my baby went into ICU and again I had authorasation number ready. In september/ november 2013 I went to hospital again due to infection. Never did the lady at ...
I just would like to say thank you to Noluvuyo from the Chronic Department for her excellent service this morning, after being sent from pillar to post this morning, she managed to assist me promptly. She had empathy, she phoned my doctor on my behalf and assisted with my authorization, Thanks ...
Discovery don't pay I was promised payment for the 13 th Jan 2014 today is the. 14 th no sign of a payment Thank you for your comment. If a member withdraws and does not join another scheme, or moves to another Discovery Health Plan that does not offer a Medical Savings Account (MSA), we are ...
In Feb 2013 I had to cancel my discovery medical aid after being on the plan for a few years due to my account being double debited for amounts that were unaffordable to me and would have put me in financial debt. This was due to the scheme setting me on the highest income bracket after I had sent ...