In January i cancelled my discovery health & vitality membership due to high prices. so in March i get a call from a representative informing me that i have outstanding debt at Discovery. I then replied to the mail asking for my contract and proof of credit application, after waiting an entire ...
On 19 December 2012, I submitted a claim to Discovery for payment. It has been nearly 5 months and I have not received payment of my claim. Every time I call the contact centre I am told a different excuse as to where the claim is in the processing que. I have not received any communication from ...
I applied for my daughter to be added as a dependant on my mediacal aid with Discovery. I've send an email to Discovery with the application form. After not getting a response from Discovery I contacted them only to find out 1 page was not signed. I then email the application again. My daughter ...
On 3 March I was notified I will receive a dividend at the end of March. Since them I have received SMS's and emails promising me the payment has been made, but to date... nothing... not a single cent!!! How long does it take to actually send me a payment? ...
I FAXED THROUGH A FORM REQUESTING AN AUTHORIZATION NUMBER FOR MYU DAUGHTER TO HAVE HER TONSILS REMOVED ON 26 MARCH 2013. ON FRIDAY 05/04/2013, I PHONED THE MEDICAL AID (CALL CENTRE) THEY ADVISED THAT THEY AWAIT CLINICAL INFORMATION FROM THE DOCTORS ROOMS. I PHONED THE DOCTORS ROOMS THEY ADVISED ...
At the beggining of March, our medical aid debit order details changed. All necessary and relevant documents were completed, submitted to Discovery and confirmed by Discovery that on 1 April 2013, the new bank account would be debited. On 19 March I again called to confirm all was in order. ...