On the 3rd of April I e/mailed Discovery Health and requested documentation to change my banking details. On the 4th of April I received mail with the form duly completed and faxed back to the relevant fax number. On the 9th of April I received mail from kzndebitorders requesting bank statement ...
I joined the scheme in January 2013, up to this day i have not received any welcome pack and my medical aid card. I have been patient and really this is just not the service I will settle for. All i want is my card and the welcome pack. We are in april already and no card has been sent to me in any ...
I have been a member of Discovery life since 2008 and Discovery vitality since 01 Jan 2009. I have thus also been a member of Virgin Active through vitality since jan 2009. In May 2011, My discovery vitality was cancelled without my notice and thus i only found out by visiting the gym. In May 2011, ...
On the 7th of March 2013 I went in for an endoscopy at Morningside Mediclinic. Before that day l got pre-authorization from Discovery and the hospital had advised me that l should pay a core payment of R2, 300 on admission. I queried why Discovery wasn't supposed to pay for that and l was given ...
I am on the key care plus plan and in March R3385 was deducted from my account wen i norm pay R2200 and i emailed discovery & got a response advising tht i was put in the high bracket bcoz docs was not submited. I have submitted my docs on the 18032013 and no one called me wid feedbac i called ...
I tried to get a hold of a consultant to explain to me the available options, but all their numbers are linked to excisting Discovery clients. Whenever I get through to a consultant, the seem to be incompetent to help me and then put me through to wrong departments or departments that only ...