I recently changed jobs and contacted the call centre to advise of that and that I will be paying for my medical aid directly from my company as they was taking over it. I then see a debit order go out from my account of where there was insufficient funds. I notifieddiscovery of this change and ...
I called Discovery on the 30th December 2013, requesting a new membership card I had misplaced mine.. I'm glad to say that I received a new membership card on 17 January 2014. Thank you to both Sune Fouche and Mujeeb Bray for their assistance and efficient service. A. Petros ...
After forcing all key care clients with chronic medication to use Optipharm as supplier, I have had nothing but grief. With my previous prescription with Optipharm, it was a complete nightmare just to get them to deliver my medication on time. After bringing this issue to bot discovery as well as ...
Discovery seriously is the worst medical aid scheme ever with all these hidden agendas. I think its sad and really a disgrace that on with less that 2 months to go before my wife gives birth get told that I will not be covered. Through the entire pregnancy there was no Issues. Its said that ...
I am so disheartened at Discovery's refusal to pay for a wig which my mom bought at a wig shop. She is currently on the oncology programme and undergoing chemotherapy. The gentleman at Discovery told me that it would not be covered as it is not a medical wig supplied by an accredited provider. When ...
Good day, On Monday I went to Clicks Soneike for my Discovery Health assessment, but my medical aid couldn't go through for some strange reason because it was my first time using it in 2014 so I paid cash. Now I have been trying to email my claim through but we no luck, everytime I email it I get ...