My salary date has changed, to avoid returned debit orders I phoned discovery to change my debit order date to the 5th instead of the first. I only had an option of the 10th which is one of their dates. In the first month of change Im told I'll be debited twice. On the first and on the 10th. My ...
My husband had an injury at work and went to McCord hospital to do blood tests etc. Discovery did not pay for the tests, to this day we do not know why. He was handed over to Select Online for non-payment. The collection agent allergedly sent letters to the old address which we moved from more than ...
I called Discovery Vitality on Tuesday (18/06/2013) with an issue whereby my daughter's Club V membership had been cancelled mistakenly. I had been trying to sort this out at the gym for about a month without any progress. I spoke to Sibongile Nangu - and she gave absolutely amazing service, her ...
I recently changed banks and changed my details online. i was advised that i would need to change them over the phone for my debit order so i called and updated my details for all discovery and vitality functions. Sure enough they try to debit my old account... now my cover gets suspended. When i ...
I'm so angry now, for what are we paying medical aid every month?? what a disappointment, I need to go for a histerectomy, my word, but I can only go if I pay R4700 in,??? Do Discovery really think doctor's do histerectomies for the fun of it??? this is really pathetic, and now I still have to go ...
I recieved one phone call to make payment arrangements. Then to my surprise when i checked my ITC report to find it listed as a letter of Demand. I would like to have this removed and the letter send to me via email or post as i have not moved in three years and give me the oppertunity to pay this ...