DISCOVERY DOES NOT HAVE THE CAPABILITY OF VERIFYING THE INFORMATION GIVEN BY THE POTENTIAL MEMBER ON THE APPLICATION FORM IF ITS CORRECT OR NOT SO THAT CORRECTIVE MEASURES BE MADE IMMEDIATELY. INSTEAD, DISCOVERY CAPITALISES ON WRONG INFORMATION GIVEN OR MISTAKES MADE BY POTENTIAL MEMBERS SO THAT ...
I give out everything that was needed but till today i didn't get any feedback from them not happy at all. the ref number they needed an contact person. still in the duck. ...
It is now -3weeks since my initial query in obtaining pre-authorisation on a medical procedure. I have spoken to numerous consultants and sent through numerous emails requesting same. To date, I have not been provided with a suitable/acceptable response. The hospital requires a pre-authorisation ...
I called discovery spoke to Onica, who gave me a ref number 2898503943 and was assured that the error wad a technical glitch that has since then been resolved. Guess what to date the matter has not yet being resolved. Please deal with is Asap and advice in detail what the went wrong with these ...
ON 05/06/2013 I SPOKE TO CLAIR SHATWELL FROM DISCOVER HEALTH TO CHANGE MY BANKING DETAILS. I NEEDED TO CHANGE MY BANKING DETAILS FOR HEALTH AND LIFE. SHE SAID SHE WILL SEND IT TRHOUGH TO LIFE DEPARTMENT ASWELL. THE PREMIUM FOR MY POLICY WAS DEDUCTED FROM MY OLD ACCOUNT NUBER NOW I MUST PAY R120 FOR ...
My wife is the main member on our medical policy and she is trying now for months to get changes satisfactory done. Instead Discovery is continuing to deduct must higher preemies each month than what we can afford without our permission. How can this be rectified and who can help us to do the ...