After a week to sort out Discovery health's mediocre and administrative mess, of mail references, 667855571, 669582073, 669613527, 3004268995, Wref 3004308645-067715620 mail ref 671788459 and ref 2875284012 with ref 670754520, I still got no proper answer, and then the chief of service asks you ...
What happened to the Hippocratic oath? More and more suppliers want money up-front so we pay-up. To get it back or just a courtesy-response from our medical aid Discovery, is by far another matter. For weeks, my wife and I have tried for a response from Discovery to obtain information as to the ...
I used Discovery's website to submit an application for chronic medical cover twice with no response, not even an e-mail that says they received my application. A woman phoned me and asked if I have any issues with Discovery. I told her about my application and she said she was going to follow it ...
I am so frustrated with Discovery as they have not provided me with feedback (positive or negative) on the request for Chemo treatment for my 18 year old daughter since the request was send to them on 5 Aug by our Neurologist. When I spoke to the call centre (after several other times) this ...
I submitted a chronic application to Discovery health at 9:24 (14/08). At 14:11 I received a letter from Discovery confirming not my application, but my approval for my medicine. The authorization came through in less than 5 hours! I couldn't believe it. Thank you very much for EXCELLENT service! ...
Hi There Twice this year I have had my 11 year old Discovery membership terminated without even the courtesy of a phone call to inform me! In both cases I had to inform Discovery of their ultra k... k service! Now I have some clerk arguing with me via email (some of which take 5-7 days to be ...