Discovery Health Underwriter put a person under severe stress in a unfair position to avoid providing cover - Is Discovery looking for reasons to cancel medical aid (immediately) even after a GP made a recommendation for urgent intervention??? IS THIS THE WAY DISCOVERY TREAT THEIR MEMBERS??? Will ...
I paid for a doctor bill's at the doctor office since they only accept cash. I took the invoice and proof of payment and sent it to Discovery claims. It has taken weeks in short to get any feedback. A person even phoned me from their executive office in Cape Town after I had to go to the doctor to ...
I've been battling to quit smoking and my pharmacist recommended Champix. I looked it up and saw that it was a schedule 5, non-generic medicine so should be covered on my plan at 75% of the health rate. I spoke to my GP about it who also highly recommended its success and wrote me a prescription. ...
How the hec did this happen? im normally billed R957 but this morning i was greeted by a debit order of R3033. How on earth can this happen? The money that was taken from my account is an amount that i didnt even have. FNB expect an Incidental Credit Fee of R57 which will be paid by Discovery as ...
I sent discovery a quote via email from my surgeon to enquire what would be covered by my scheme. Mr Suleman wrote back to me informing me that the surgeon would be paid in full based on my quote. Having communicated this with my surgeon I was asked to double check this. I called the call centre. ...
I called the call center on the 22 March with regards to a claim I submitted, only to be assured by the consultant who assisted that my money should be paid within that day or latest the next day, to date I have not received from payment and ut's 25 March, 4 days later I call again to enquire about ...