I have logged my complaint to HelloPeter a while ago. Discovery Health contacted me and can not provide me with the claims that they had submitted for payments (every time it has been declined according to Danita de Witt at Discovery Health). Mr Ashraf Mahommed who was supposed to assist me ...
I requested for Discovery to change my residential and postal address and they send me an email telling me that they have changed it. I received mail from my old address and they once again sent my post to the old address. I find it so annoying when i request something and i get reassured that the ...
I received an email from DH following the amalgamation of the IBM Medical Scheme and DH. The mail states the following: "... The recalculation shows that the Scheme owes you R 1 800.00. We owe you this amount because of the recalculation and the benefits claims that were subsequently paid. The ...
Discovery, I pick up where we last left off 23 April 2013, WRefNo#2816494020#:- I still await a satisfactory reply to my questions: Kindly point out where on the application form a "clear and concise" deadline was stipulated - I unfortunately don't see anything - had I, I would not have ...
Discovery Health takes a fortune from us every month and yet when you mail them with ONE question they do not bother to answer the email. It is IMPOSSIBLE to reach them on the telephone... they only have a zillion buttons that you have to push to get to the next step and NEVER actually get to speak ...
I was a member of Discovery for many years, first as a dependent on my mother's medical aid, then a main member on keycare plus. I went to live in Israel for 5 months so terminated my med aid in Sept 2012, rejoined 1st Feb 2013 when I returned to South Africa. When terminating the medical aid I was ...