On 2013/05/17 Mr B.J. Botha was incorrectly billed by Dr NA Janse Van Rensburg. We contacted them and they acknowledged that it was a mistake on their part and will send Discovery Health a letter to fix this. This has been outstanding since then. I emailed the documents to Shervonne again on ...
There is nothing more emabarrasing than being sick and having to call your medical aid and speak to people that are looking at your file. But i just want to say even though am not happy with Optipharm, Emma Makgopa who works for you guys has gone an extra mile to help me out. i might actually ...
I am very unhappy with the service at Discovery, I am not even on that medical aid anymore, but I still get handed over to the lawyers for something I paid 6 months ago. I received an sms to tell my I still owe Discovery 599.39. But I paid my account in full, just to hear that I got handed over to ...
My Wife had to have a serious operation with very expensive radiology treatment which I paid for Myself. Because of the intensive care that was needed when She came out of hospital, I missed the deadline for making a claim but not only did Discovery consider and finally reimburse the claim they ...
I have now for a number of months e-mailed and phoned to air my unhappiness with the way in which code 476 is treated. This code is on the monthly detailed statement in a column that is headed "Portion not payabl and is explained as "We paid the amount on this line at the agreed ...
I entered into a contract with Discovery Health and cancelled membership at end of March 2013. Discovery Health continued... to date to access the monthly premium from my account. This impacted on additional bank charges, unpaid debit orders and a bad credit rating with my banking institution. ...