Hi I whas on the DIscovery medical aid for 7 years whith the company thad I work for I did leav the company. 2012-11-31 I went to a discovery makelaar in december and ask them I want to join the medical private thy told me I wil be active from the 01-01-2013 and on the same date thy did do a debut ...
Its not often that one hears great stories of where a medical aid really assist in meeting a member halfway. Usually they are great at forcefully implementing their rules... Discovery recently showed excellent understanding of our situation in helping us get timely authorisation for an operation ...
Since end of July, I've been waiting for my reimbursement for chronic meds paid in cash my myself. I've been calling your Call Centre daily and get told it's been submitted for processing. Every day as per the call centre agents, my query is being escalated to higher management. I have spoken to ...
I was admitted to Cape Town MediClinic on 8 August, had an operation and was discharged on 10 August with a pre-authorisation code from Discovery Health as received on 7 August. I now need to have another procedure on 27 August and after a week of struggling to get authorisation I discovered that ...
I logged into Discovery website to find a doctor under 'going to see a healthcare professional'. It clearly states on your disclaimer that discovery has an agreement with these healthcare doctors and only charge discovery rate and you pay them in full. I require an ophthalmologist and tracked down ...
I took out Medical Aid and left the company I worked for after 6 months. It was never explained to me that there's such a thing a claw back on savings. And a Discovery Consultant did come and talke about the product, but obviously only the lovely benefits. Surprisingly I received an email from an ...