On the 28 August I submitted a claim that was to be paid from my PMB's. The claim was rejected due to no medical savings I called in and spoke to Earl who advised he will reprocess the claim and call back. When the claim was rejected again for incorrect codes, I called in and spoke to Earl who ...
Hi, I emailed 2 days and still haven't received a reply to my email. MailRef#666043328#- This is not good customer service... My Wife went to Dr Gary Levy (Dermatologist) on 20/08/13. We put the claim in the claims box immediately after the appointment, but to date, nothing has reflected. Please ...
I contacted Dicovery on 03/09/2013 and spoke to Josslyn who assisted me with process of changing my banking details for claims and to submit a claim. I completed the forms and emailed them on 04/09/2013 ref 2990265251. I received and sms the same day and needed to submit a copy of my id. All docs ...
I applied for medical aid membership at the beginning of August, to this day I have still not received any communication from them. A week after applying I called to find out what was happening, there was a detail that they needed on my application, which I provided them with. I was told that they ...
My doctor recently sent a letter recommending that I need to attend physio so that I can walk proper again without a limp, the review panel decline my request based on my med aid plan type. When they needed a letter of recommendation they knew my plan type and my expectations were raised and for ...
I bought into Discovery and Vitality from the beginning, worked hard to get to Gold in one year, and have been on gold ever since. (2006) There was a technical glitch in the discovery system in 2011, and since my vitality status was reset. Which has impacted me with thousands of rands of unpaid ...