On 26th Feb'13 I phoned Dial direct to request road side assistance. After repeating my id no 3 times and my vehicle registration number, I was told that I do not register on their system. My membership commenced on 1st August 2011 and I have paid my premiums by debit order regularly since then ...
When I arrived, Raj made me feel comfortable, offered coffee & tried to find the appointment. Unfortuntely it was not on the system since I was claiming from the third party. Raj assisted in tracing the particulars of the third party and completed the assessment. Thereafter he explained the ...
I phoned Dial direct to have my policy reviewed. I was refferred to Ashley who handled my requests superbly. His approach was really proffesional and went the extra mille to satisfy my wish, and in no time my issue was addressed. THAT WAS GREAT AND IT COULD NOT GET BETTER THAN THAT- EXCELLENT STUFF. ...
We submited our Hail Damage repair claim 22 Oct 2012 And took our Kia in to Global Hail 16 Nov 2012. We wanted to get 3 quotes from our preferred repairer, we told we cant, we have to use Dial Directs preferred supplier. We were adamant that we want a professional good quality job to be done. We ...
My geyser burst after 3am on sunday 10 March, water was leaking in my passage and bedroom. My electricity went off due to the water leaking and probably affected the wires. I contacted the emergency line and they advised me that they will contact the 24hr service and will let me know when someone ...
On Monday 04/03/2013 I went to see what was going on with my car and why was it taking more than two months to repair at the panel beater. When I got there I was shocked to see who dial direct used to do the repair work on my car. The panel beaters looks very unprofessional and no work has been ...