Logged a claim on the 20th March that I had a break in at my home on the 19th March. Provided the assessor with the Chubb monitoring report, the case number from the police and a list of goods that were. I don't have a slip for my television and this was questioned. I luckily had a web link via ...
Our apartment was broken into in January 2013, which needless to say was incredibly stressful however thanks to Dial Direct and their very competent staff the insurance process was easy and my items were replaced within two weeks of submitting my claim. A special thank you to Tougheeda Brown who ...
I have dropped my previous insurance company a year ago as the were killing me on my insurance. So I moved to dial direct. Today they send me a policy review and I was not happy with the review so I called them and asked a few question as I was not happy with the mail. Tinashe assisted me and ...
Dial Direct sent me a letter stating that my premium will increase. As I was not happy with the increase I called them and after reviewing my policy they decided that I don't have to pay the increased amount. ...
I called Dial Direct today to change the registration of my vehicle and query if there was any way to reduce the excess. Vuli took less than a minute to comeback to me with a reduction of 2 thirds on my excess and he managed to offer me a great reduction on my premium too. I have always been ...
Rameez showed Good Customer service, very polite and informative ...