Very helpful agent, went above and beyond to assist and ensure customer satisfaction (even fixing an error made by previous call centre agent). Had a positive can-do attitude. Definitely ensured I will keep doing business with Dial Direct. ...
I am pleased to say that I am a very happy client of Dial Direct. I have only received excellent service from everyone that I have dealt with there. Sharon Motau made my day today with only good news. Thank you Sharon. There is no way that I will consider changing insurance companies again. Keep up ...
On arrival at telesure i was greeted by the security guy, moses, on my personal name and i was really surprised, the first time ever i was received with such personal attention, and i felt like a king and very at hom.e after my inspecsion bay was allocated to me i was greeted by alan, motor ...
Mohammed assisted me with the policy changes. It was clear and am happy with all he provided. ...
Got an email informing me of an annual increase in my policy amount, I phoned Mandla to understand the calcs behind the 20% increase and he was extremely helpful and through discussions managed to reduce the increase and got me to understand the reasons behind the increase. Great service! ...
I am proud to realate to an efficient tean like this. We were warmly greeted, offered a beverage before we were seen to. we were advised on the options, and the route we could take on. We were advised on the access and possibilities. The receptionist was very pleasant and accommodating. I can ...