I contacted Dial Direct to cancel my householders insurance. Faizel asked me the reason for the cancellation, as I have been a client since 2004. I advised that that we would now be covered under my spouses employers insurance (he works for another short term insurer) and that the rates were much ...
Phoned to speak to someone about the policy increase and Craig Bergover, pleasantly assisted me with updating my schedule. He was pleasant and courteous and gave me more information that I needed. Thank you Craig, this is what we call excellent service. Keep it up! ...
I have been a client of Dial Direct for several years and never put in a claim before this. I was truly impressed with Galied Nel as he helped me so effieciently. He is great at his job. Thank you Galied and well done. T.Adams ...
I have a problem with possible double billing from Dial Direct. This is now the second month that this has happened where in the space of two days two automatic debits go off... same amount. The one is listed as Dial Direct and the other one is Dial 24. Is this just me or is there something really ...
On Monday, 12 August 2013, I reported a blocked drain. Since I travel frquently, I asked the call centre agent to to communicate with my mum who is always at home. To my knowledge, a plumber was dispatched, the same day, but had some difficulty inserting a manual rod into the drain. On Wednesday ...