My Shipment Sent from overseas was divided into 2 parts (sent same day) the first shipment arrived on schedule (great i get what i paid for express service) the second shipment consists of 4 boxes 1 box arrive with the the first shipment the other 3 is still pending 8 days after initial delivery ...
My sister sent a gift for my kids from the UK . DHL SA contacted me to ask what was in the parcel and I disclosed the contents which is nothing of value! I was sent a proforma invoice to pay R600 for duties and VAT! This is is totally rediculous! I cannot even justify spending R600 on something ...
My parcel was sent from Hong Kong and then ended up in a customs delay in Cape Town. I contacted DHL to enquire about the delay and was told to provide the necessary documentation which I sent through. I then received a call on Friday afternoon requesting further documentation which I would then ...
On the 24th of July I had a parcel picked up in Hong Kong, and delivered to Johannesburg by the next day. When the parcel arrived in Johannesburg what happened? 20 days later and the parcel was only cleared from customs. All duties fees was payed on the day the bill was sent. I received ...
#6752377284 I paid for a box from New Zealand, needed it urgent, so much for $$$ premium, service leaves a lot to be desired. Left NZ 19 July 2013 arived in SA July 21. I was expecting a call from them, after a week nothing I log on to DHL site and request info, nothing, on 30 July I make phone ...
Hi My Sister in Cape Town has had a parcel sent to her from her Son in Italy. She got a message from DHL to say the parcel cannot release it without a permit as it is second hand goods. She has tried to get hold of the company ITAC to get a permit, but cannot and she can get no joy out of DHL. I ...