A PACKAGE WAS SENT TO ME ON THE 10 SEPT 2013 FROM AUCKLAND, NEW ZEALAND. IT ARRIVED IN SOUTH AFRICA, DHL OFFICES ON THE 12 SEPT 2013. TRACKING # 2298571472 ON SUNDAY, 15 SEPT 2013, I RECEIVED A CALL FROM DHL REQUESTING MY IDENTITY NUMBER, WHICH I SUPPLIED. I WAS ALSO ASKED FOR AN INVOICE. I DON'T ...
WAYBILL NUMBER 9228422792 MY SHIPMENT ARRIVED IN JOHANNESBURG ON SATURDAY 14 SEPTEMBER AND NOW IS WEDNESDAY 18 SEP BUT TILL NOW I HAVEN'T RECEIVED MY PARCEL IT WAS URGENT PARCEL AND I HAVE COMMITMENT WITH MY CLIENT THAT WE WILL GIVE THIS PARCEL ON MONDAY BUT BECAUSE OF VERY VERY SLOW AND BAD ...
I am not happy with this company at all. I am waiting for my customers items now for 32 days and still counting. Stop blaming customs and get up and go fetch my parcel. Dont just phone and email them and wait. The invoice, proof of payment, importers code have been given long ago and duties has ...
Our company had a parcel sent to us from China. Unfortunately our supplier made the mistake a did not mutilate our samples and this has no been held back by customs. There have been numerous e-mails back and forth for the last 2 weeks and no one is providing the correct information needed or ...
I have been a regular client of DHL for many years now and this is the first time I have experienced such awful service. My shipment landed in South Africa on the 28th of July, to date I have not yet received my shipment. I have been advised (AFTER HAVING TO FOLLOW UP MYSELF EVERY DAY) that customs ...
Your bakkie, CN37XV-GP was parked in the handicapped parking zone at Balfour Park Shopping Centre just outside the upstairs entrance at 16h26. I approached the vehicle and asked the DHL employees why they were using the handicapped parking area. The answer I got was "We were just delivering to ...