All the credit to Rodney you went the extra mile and I really battled for weeks to get a part for my new cycling shoes and my last resort was to get it from Canada. But I tried my luck with you and it worked. No one in Mpumalanga or Jhb was intrested to help me but you did, all I can say is well ...
I would like to voice my concern with the Cycle Lab Somerset West branch. In December I fitted tubeless tyres on my MTB, it took them 2 months and 3 re-visits to get it right. Today, I returned a road tube I bought from the shop on Saturday, the valve split in half when I tried to pump it up for ...
Took my bike in for a service to CYCLE LAB SOMERSET WEST to be told by IVAN that is take 3 hours to be done with the promise that it will be ready the following morning at 8am. Needless to say the next morning, around 8:30 they had not even started with the bike. Obviously a little disappointed, I ...
A few weeks ago, I was on my way to my first Argus. We noted that my front tyre had a bubble, and needed to be replaced. We went to Cycle Lab in Fourways, and purchased exactly the same brand tyre for R300. On the tag was description TT, which didn't mean anything to us. We immediately fitted the ...
Having been cycling for a while now, like the rest of the world, I have mostly experienced bad service from the majority of the bigger bike shops. Then I pop past Cycle Lab Somerset West and meet Kyle. In my life I have never met a gent more eager to help, go the extra mile and offer great advice, ...
About 3 weeks ago I ordered a new Trek mountainbike at Cycle Lab in 4Ways. I was kept updated via SMS that the order was confirmed and that I could collect about a week later. I had to leave the country on urgent unscheduled business, so I was not able to receive any further SMSs during the 2 weeks ...