I placed and paid for an order online (Zando) on the 31st of Jan 2013. Zando sent me an email to confirm that my order had been dispatched to a courier company in Johannesburg 2 days later, upon following up with courie company advised they will deliever my order on the 6th of Feb before end of ...
I am just so frustrated with the service level of your Cape Town branch. refer to 130118099 - the first attempt to deliver was on 22/01 - not a phonecall to say that they want to deliver. Surely with personal deliveries where a specific person has to receive the parcel you can go out of your way to ...
We've (tried to) send a parcel from Cape Town to Kroonstad. Upon arrival in Kroonstad, everything was damaged. They where specifically told that the parcel is fragile and which side should be kept up. Obviously nobody paid any attention to this. The person that delivered it just said 'sorry, it's ...
I was called by Courierit to confirm my address for a delivery I was expecting from FNB. The advised they would deliver the next day. When I called them to find out an approximate time, they couldn't help me as I didnt have a waybill number which I was NEVER supplied by them even via SMS. They ...
On 31-12-12, I placed my first order with Zando and on 1-01-13, my second order with Zando. I stay in a security complex, and have specific delivery instructions to enter, which I informed Zando about via email immediately quoating the two different order numbers. I also asked for the 2 orders to ...
I am waiting on a package since December 2012. I was informed from the sending company that the courier company was at my house 16h55 to deliver on the 9th of January 2013. I was home, no one was here. I tried contacting them I was put on hold for 8min until airtime ran out, without my call being ...