We purchased 2 couches (a Santorini 2 & 3 seater) from Coricraft on 18 January 2012. I have spent numerous minutes on calls with their customer care center with regards to the stuffing of the cushions, which has been replaced 3 times, with the first replacement done on 11 June 2012, which in ...
At the first wash one of the cushion covers for our suite came apart at the seams. We requested a replacement but the fabric used was out of stock so we were offered a full set of cushion covers in a similar colour but different fabric. We were happy with this :-) and asked how much it would cost ...
Supplied with a headboard with inverted buttons of which one was loose. after Three months of phoning and "We will call you back" and "managers not in" and "Factory is on holiday" they finally replaced it with a headboard torn at two places.. I AM NOT PAYING FOR ...
I purchased material from Coricraft for new covers. The covers were made by Coricraft but after the first wash the material unravelled at the seams I sent the covers back for repairs. Coricraft restiched the covers, the next time I washed the covers the same happened. I also found that Coricraft ...
Well done Coricroft and particular Venetia & Claudette. Lodged a complaint about delivery. R500 delivery fee and boxes were left unpacked and not assembled. When I found glass top was chipped I had to phone. Within 15 minutes of making the call an apology telephone call was made to myself. A ...
What an experience i have had with Coricraft!! When going to buy my couches, I met Chad who in turn assisted me with my purchase. Chad had a fortune of product knowledge, was evident that he loved and stood by the brand, and was very well equipped to service all the questions posed to him... ...