My Galaxy S4 decided not to turn on last Friday. I went to a Samsung Smart care centre on the corner of 14th Avenue and Hendrik Potgieter. To my utter surprise the service and friendliness was something I have never seen before. A consultant named Tebogo was the first to assist me. And Gus the ...
There is a dead pixel on the screen, about a half ruler length away from a scratch on the screen. This company claims that there are dead pixels behind the scratch and "void" the warranty. Which is utter trash because you can still see the image of what ever you're watching behind the ...
Handed a faulty mobile (Samsung S2) in at Samsung on 22/10/13 & was told that I can expect 5 - 7 working days for repair/s to be done. After 3 wks, I had to make numerous calls upon which these people hardly ever return calls. I was eventually contacted by Rudolph who did the technical check ...
Sent a brand new laptop to the service centre for software problem, 1 week and not solved, Samsung claims a new centre but service of zero value to clients. receptionist does not help and does not transfer to supervisor to assist. POOOOR AND SLOW SERVICE FOR SAMSUNG. ...
I took my computer into Computer Repair Technologies in Springfield Park on Wednesday, 16th January 2013. The keyboard was viciously attacked by my cat who had decided to use it as a scratching post and had removed 12 of the keys from the laptop. The service was wonderful and they repaired it just ...
It was one of those days, important meeting, important presentation and nothing seemed to go according to plan. My Samsung notebook had failed on me at a crucial time while I was revising 2 hours before my meeting. I phoned the Samsung contact centre and with me being here in Sandton and the ...