Hello I am typing this with a feeling of gratitude in my heart. We got married on july 13th this year and whilst it was a bit stressful leading up to the event, our service providers really went the extra mile to make our day that much more special. What stood out for us most was that it really ...
I called the hotel to find out about their restaurant and what they offer. The receptionist was very rude and not helpful at all. This is the treatment you get when you call them, what treatment will you be getting if you go to this place. Really not professional for the image they portrait. They ...
Every year I am always using Coastlands Hotel for Vacation and when I am doing my bookings Rita is always responding quickly and she provide the Ref number for the bookings, I had a complaint about the service i got when i visited on the 24th December 2012 on the arrival date I waited at the ...
Just a note on the quality of service received at Coastlands on the Ridge on 19 February 2013. I arrived for check in around 5pm and the staff at the counter took at least 10 minutes to find the booking. Then they said that they had no room cards available and I had to wait for a porter to open my ...