I made a booking at Coastlands in Umhlanga in the begining of January for this weekend. My father passed away on Friday so had to cancel my reservation. I have sent them the death certificate and i was told that i STILL have to pay for one night stay as this is company policy. Is the death of my ...
At 8am the hot water stopped. I called and understood that there was a problem. 15 hours later and nothing has yet been done. Water is a basic necesseity in a hotel - a 4 star hotel! ...
I booked away4the weekend2spoil my boyfriend as it was our anniversary&decided2try coastlands.when I caled the guy who assisted me, didn't allow me to reserve my booking with my credit card he told me I have24hours2make payment or I would lose the booking. Monday i called&a lady assisted ...
Hi I stayed at coastlands hotel, umhlanga on the 31 august, Saturday The stay was terrible due to music blasting from a wedding going on in the hotel which lasted from 10-12 30 I phoned paul at reception many times but nothing was done On sunday evening after my stay I phoned Naveen the hotel ...
I stayed at Coastlands on the 26-28 July 2013 on conference with Crown National. We arrived on Friday the 26th. That evening we went to the Barnyard Theatre for a show. My bag was in the room as we were told there would be no evening room clean up. When we got back the room was cleaned and made and ...
It saddens me to write this complaint, however I'm with the hotels' after service. My stay at the hotel was pleasant to say the least: from the hotel staff member who assisted with my luggage in the car, the reception staff, room service and the food we had. Never in past, have I experienced close ...