In September 2012, I gave in my portable DVD unit in for repairs at CNA Clearwater Mall to Thabo. The repair process took approximately 4 months. Upon picking up the repaired unit, I noticed that the unit charger was not given back to me. Thabo agreed to contact master care to query about the ...
I am creating this report because It seems like the last one cannot be changed by myself. I purchased a Nokia Lumia 800 and was charged more than the amount displayed. The manager from the store rectified the problem for me within 5 minutes of getting there. She was also very apologetic and kind ...
I am very disappointed in CNA. I have been a CNA customer for many, many years, but now that I enquire about a certain product, they don't even respond. On 12 December 2012 I enquired about a product, but received no reply. On 15 January 2013 I sent that same mail again, then only did I receive a ...
On the 24th of December 2012 an order was placed via telephone to the head office regarding the WESTERN DIGITAL 3TB EXTERNAL HARDDRIVE which a staff member informed me the price of was R1099.99 and that it would take 2-10 working days to be delivered to the CNA store in my area from the store in ...
Yesterday I went to CNA to purchase Pritt colour pencils. The school had given me a sheet of vouchers that could be used on all Pritt purchases. When paying at the till I was informed by the cashier that the store manager had informed them (the staff) that they will not be accepting any vouchers ...
I returned a Playstation 3 controller to CNA Greenacres on 04 January 2013. Anna-Marie made a photocopy of my till slip upon which I wrote down my contact details. As she explains, "Partserve" is the company to whom CNA sends all items to be assessed/repaired. I have since 04 Jan 2013 ...