I just want to commend felicity for great customer service... she really turned around what seemed to be a bad situation to what i thought was actually a pleasant stay in that store, so to the management of cna pinelands & head office, you guys really have a GEM in her! ...
I have pre ordered a XBOX game from CNA 31 Jan 2013 (Metal Gear Solid) i got a call from CNA on wednesday telling me that their supplier does not have stock of the game, i go to CNA East Rand Mall and they have about 20 copies of the game, i phone the customer support number and the said that they ...
Cynthia really went the extra mile in keeping us informed throughout the entire repair process. Well done Cynthia, you're a shining example of brilliant customer service ...
I purchased a cell c 200 MB deal including Nokia cs19 modem on friday 8 feb 2013. After trying to use it over the weekend i struggled to get connected. The cellc speedtest indicated 0.1 on various tests. After having had it tested by IT person at work, they got same result. I returned the modem to ...
I placed an order online at CNA on the 12th of February 2013. On the 13th of February 2013 I received an e-mail stating that my order would be delivered in 24 hours. It is the 20th of February 2013 today and I still do not know the whereabouts of my order even after numerous calls to the customer ...
I placed an online order on 03 Feb 2013. I received my email confirmation shortly after stating I would receive my goodies within 2 to 10 working days. A week later my order status was still at "New Order" stage - no change, so I decided to cancel the order. I submitted several ...