An employee's "relative" completed an application and faxed it to Clientele Life. Clientele Life were happy to just capture details, process an "application" (WITHOUT verifying that the application is in fact from the applicant/name on policy) and deduct premiums monthly. ...
Since November 2012 i have spoken to Latoya / Leanne and numerous other people regarding the debit order that is coming off our company bank statement. I have been told that they will not stop the debit order until the policy is cancelled. We cannot cancel the policy as we do not have one. They ...
Clientele Personal Loans, can without a doubt send emails or post letters to apply for bigger loans through them, but can't keep their word on a simple thing like sending a 3 month statement, that has been arrangered to be sent to me. I have sent emails and received emails back ensuring me that my ...
I'VE BEEN ASKING CLIENT TELE LIFE SINCE LAST YEAR ABOUT A POLICY I WANTED TO ENCASH. I WAS TOLD THAT I NEEDED TO MAKE 120 PREMIUMS FOR MY POLICY TO PAY OUT. AFTER PAYING 120 (10YEARS) PREMIUMS I EMAILED THEM WANTING TO ENCASH ONLY TO BE TOLD THAT I HAVE PREVIOUSLY ENCASED AND CAN NOW ONLY GET OUT ...
My brother died in October 2012 and we contacted Clientele and they checked on their system and were able to pick up his details and so they asked for method of sending Claim forms... 3 days later after no response called and they said they didnt receive docs, resent again and only after a month ...
In December 2012 i cancelled my policy with this company, 2 days later i got an e-mail confirming that it had been cancelled but that my January debit would still go through. Now today i get notice from my bank that clientele life debited my account AGAIN. When i phoned them they told me that the ...