I am extremely disappointed with the service I received at Cape Gate Clicks Pharmacy this morning. Went there at 09h10 to pick up my prescription pill, assuming it has been preloaded onto my Clicks Clubcard, as I handed in the prescription at Paarl Clicks Pharmacy a month ago. The pharmacist, ...
I was at Clicks Pavilion at lunch time yesterday. There were only 3 cashiers on duty and the queue at one point had over 20 people waiting. I'm not quite sure why over 8 tills are installed if you do not have the staff capacity to staff them! We eventually had our turn and the cashier had a name ...
I've been filling my prescription at clicks for over 2 years & since moving from Port Alfred to Ballito I have never had such ridiculous service! every month is a fight to get my medicine! End Feb/early March Noel from clicks Ballito informed me my script was nearly complete so I gave him the ...
As usual I try to call the shop but regardlessly nobody answer the phone, at the 3rd try a slowly speaking guy answered. I asked for someone to help me at dispensary but needless to say nobody pick up the phone and after 4 minutes of waiting I put the phone down! What is happening to client service ...
When will I ever learn? After a horrendous experience at Clicks in Kenilworth Centre Cape Town a few months ago when a staff member slammed a door in my face as I was asking her a question, I went and gave Clicks another try this morning because I had done a grocery shop at Pick n Pay in the same ...
After paying with my bankcard, it showed declined, but the amount of R522.01 went of my bank account and showed reserved. The manager request me to pay cash which I did but now after 12 days still no refund. The incident happened on the 1st of June and today is already the 13th of June 2013. After ...