I have been a client for just over a year, a month ago i received an email from CHUBB asking me for an amount that according to them i didnt pay for the first few months that i have been a client as they didnt have my correct banking details. I immediately contacted the person mentioned in the ...
After upgrading my alarm system with additional door contacts, my alarm has been giving false alarms. I have logged a job card on 9 Sept 2013 and I'm still waiting for Chubb technical to make an appointment. Job card ref: 307487487 There is also a problem with the security guards not responding to ...
Emailed Chubb in Aug wrt to the high fee & for not receiving any prior correspondence wrt this. Ref for email - Service Reference 00036339 on 7 Aug 2013.No one got back to me. Called on 12 September 2013 spoke to Anthea Sedgewick she was helpful she said that i'm paying for the cell monitoring ...
I got a new job and I changed by banking details. My bank succesfuly switched my debit orders to the nnew bank account. A month later I realize that the chubb debit order never went through, so I called Chubb seeing that they failed the basic customer approach "Call your customer if something ...
I was charged for 3 months but no service provided. My alarm went off on the 7th Sept no one responded from chubb. Again it happened today the 14th and i phone to find out if they are still monitoring since no one responded again and i was told the last time they had a signal was the 5th of July ...
WHY IS NOBODY SORTING OUT MY ALARM SYSTEM? WHY SHOULD I CONTINUE PAYING FOR A SERVICE I AM NOT GETTING? I DON'T THINK THAT MY PANIC BUTTON IS EVEN WORKING (AS IT IS PART OF MY REMOTE) SO I MIGHT AS WELL NOT HAVE A ALARM SYSTEM! GET MY ALARM FIXED OR REFUND ME FOR FULL INSTALLATION AND RESPONSE SO I ...