I have requested Chubb Security to move the keypad from one position to the other, I was informed that they can only help me a WEEK later, After some hesitation and failure to persuade them to do it before, We then confirmed the date and time for the following week. Come the day of service the ...
On 30 July 2013 15h09, I emailed Anthea Sedgewick to remove armed response service and only include telephone monitoring. My request was acknowledged on 30th July at 15h13 effective for 1st Aug 2013. To date I have received a bill every month for an armed response service which was not required nor ...
Our alarm goes off for no reason, and we logged a call for it to be checked out. There was a guy from Chubb out towards end oct/early nov and said the alarm wasnt installed correctly and he would need to send the guys that installed it out to fix it. Since then we havent heard anything regarding ...
I have to give credit where its due, So I have to mention that I'm very proud of Chubb for coming to assist when my wife was locked inside the house today while I was at work. Thank you guys! Really proud that you are here when I need you!! ...
Chubb initially messed up the implementation of the alarm system in my home. The T-d the service onto my Telkom line. I am now asking that they fix a service that they installed which was wrong. They want to charge me for a call-out. Sorry. It is not my fault. They must fix what they broke. They ...
My contact number hasn't been removed from Chubb's system as an emergency contact person in a flat I stayed in more than 2 years ago. Despite all my efforts of removing my number, I have even spoken and sent mails to the manager of the area, I still receive calls right through the night waking me ...