One I have registered with DMA not to receive any marketing comms and yet still got the sms this morning. Then as per requirement there is a reply "STOP" to not receive any more comms. I am now on my 3rd SMS and it is getting annoying! please stop. ...
We recently bought a house and are moving in on the 28th February 2014, the existing alarm company is Chubb so I decided to minimize my stress levels I would just keep the alarm system with Chubb, considering we have a house and a Granny flat so it is 2 monitoring and 1 armed response. I called the ...
My husband and I moved into our new home about a week ago and the house we bought had Chubb security. We informed Chubb we want to take over the contract. They send someone almost immediately to finalize the admin part. Three days after that, our alarm started to go of every time we switch it on. I ...
On 8 April I complained about a similar problem, was contacted by the Area Manager who apologized and stated that it would be investigated. Last night we were not at home but my in-laws, who live on the same premises in a separate house, called us to say that our alarm was going off and that they ...
I have been phoning CHubb since early December because each time my alarm goes off no one bothers to phone me. I have done all the correct steps in checking my alarm on a monthly basis and when i did a check again in December it was not working. The lady who was checking the alarm with me said she ...
I have a security contract with Chubb and it's over a year now, I paid about R8, 000 cash for my system through the Pretoria office. For the past two months I've been trying to change the contact number of the person to call in-case of emergency (when the alarm goes off) and this has rather proven ...